Update your password
Please try validating your login credentials in your Instagram app to make sure they're valid before entering them here so that our growth experts can work their magic without delays and avoid the unnecessary back and forth.
To avoid password reset requests from Instagram or any other unintended consequences in the future, we suggest you review our email with the subject line "Please read!" and Instagram's TOS, and google the latest updates on Instagram from time to time to keep up with their ever-changing algorithm that are beyond our control.
*Friendly reminder: to keep your account safe, we recommend against changing your username.
It can result in errors, password reset and other unintended consequences and we will not be responsible for any issues resulting from any activities against our recommendations. Please know that you're expected to pay an extra service fee, should you wish to have us help resolve those issues. ($75+/hr).
Post-Sale Questions & Answers
Find your answer in our help center below!
How often do you change my variables?
If you want to make changes to the variables you initially provided, you can email your request for a free variable replacement once/billing month excluding the first billing month.
How can I update my campaign settings and targets?
If you want to make changes to the variables you initially provided, you can send your request by filling out the form HERE for a free variable replacement once per billing month excluding the first billing month.
Our notification email will be sent to you automatically after you submit the form about your campaign and it will head to our our Social Uplifted station where all of the magic happens within an hour. Your order will be queued and processed by our growth specialists in the order it was received.
Failure to reply to the notification within an hour after your order has been received will be considered approval. If you want to request a revision afterwards, a revision fee may apply. Please click HERE to place an order and make a payment.
Why is my follower growth slow?
Our clients get avg. 20-100+ followers daily. Results may vary from person to person. We are not able to guarantee any results from promotions that you run via our system. The only thing we would suggest would be to tighten up your targeting for the campaign and improve your content quality.
If you're experiencing less than the avg growth, then please keep in mind that the growth depends on many factors including but not limited to a few reasons below:
- The audience targeted by the variables provided by you are not engaged, not active or fake. Some of your target users may have bought fake followers or their targeting is off, therefore their audience are not engaged.
- Your content, offers don't resonate with the audience you're targeting.
Try to provide useful, interesting or entertaining content on your page about whatever you're promoting. Be clear about your product or service and what it does. For example, you might consider adding reviews that show real opinions from other fans or clients.
- If you have bought fake followers before using Social Uplifted, you may not see the genuine growth provided by us for some time because the fake followers you bought will most likely disappear gradually over time.
Also keep in mind that it may take a few days (3-7 days depending on the quality and age of your account) to warm up your account before we start driving traffic, to keep it safe. You will see the number of followers increasing gradually during and after the warm-up period.
If the quality of your variables are poor, and not getting you the growth quickly, our machine learning system will remove the poor quality sources and find alternatives and keep optimizing your campaign and the results will gradually improve.
If you want to expedite the process or optimize your campaign precisely, you can consider having one of our growth specialists handpick high quality sources for your campaign, and order our addon service here: https://www.socialuplifted.com/addon
Can I use my Instagram during the promotion?
Yes – you may use your Instagram account as you normally would while using Social Uplifted. However, your growth specialists work hard to ensure that your account is performing the necessary actions to maximize your growth, therefore, we recommend that you keep your own engagement (liking a lot of photos) to a minimum, allowing our team to maintain a safe level of engagement for you. Please keep in mind that you might not be able to like, follow, comment from time to time during the promotion.
Can I set my Instagram account to private?
Yes – you may set your account to private. If we find that your privacy is affecting your growth, we may suggest to switch to a public profile. But this is on a case by case basis and typically private accounts do not affect your performance while using Social Uplifted.
Is my plan transferable? May I give it to someone else to use the remaining days?
No. Once a person uses a Social Uplifted plan, all subsequent services are specific to that person and cannot be transferred to anyone else.
Should you wish to transfer your plan to another account that you own or manage, please fill out the form HERE.
How can I cancel my subscription?
If you want to cancel your subscription, simply send an email to: [email protected] with your request. We will respond to your inquiry within 24 business hours.
As a reminder, your service will continue until the end of your billing cycle. For example, if your billing cycle ends on the 31st, but you sent a cancellation request on the 15th, even though your subscription will be terminated on the 15th, you will continue to see growth until the 30th. If you’d like to stop the service immediately, please ask your growth specialist to do so.
If you are billed after you sent your cancellation request email, it’s possible that support has not yet processed your cancellation request. Therefore, we will process a refund on any additional billing after you sent your cancellation request.
How many followers I will gain from promotion?
If you order basic plan you can expect to gain avg 10 - 60 followers daily. If you get standard then you can gain avg 20 - 100/day and premium will get you up to 200 daily. Once again, results may vary from person to person and.it will depend a lot on your niche, content quality and frequency.
What happens to my followers when I cancel Social Uplifted?
All of the followers you got from Social Uplifted service will always be yours. As long as your followers are fascinated with your account and the activities they find on your account, you can be sure that they would remain afterwards.
Will you unfollow people I'm following?
No, we will only unfollow people that we followed.
Do I have access to a dashboard?
Our service is completely hands-free and is fully-managed by your growth specialist – this means they are monitoring your campaign and continuously optimizing your targets to ensure that your growth is maximized. Therefore, we do not currently provide access to a dashboard.
How soon after I submit the form will I start seeing results?
Your campaign will start usually within 2 to 3 business days, sometimes sooner, after receipt of the payment & your complete form.
Once your campaign has been set up, we immediately begin working on your account. Given the organic nature of our service and your growth, you can expect to start seeing results in about 12-24 hours.
Please keep in mind that it may take a few days (3-7 days depending on the quality and age of your account) to warm up your account before we start driving traffic normally, to keep it safe. You will see the number of followers increasing gradually during the warm-up period.
Does my plan roll over?
Unused days from your plan do not roll over to your next billing cycle.
Your campaign will start usually within 2 to 3 business days, sometimes sooner, after receipt of the payment & your complete form. If unexpected delays in your form submission or account verification process pop out and if it's our fault, we will extend the expiration date. Otherwise, we will not be responsible for any delay because we incur costs to maintain your saved data and reserve your ability to use our resources.
What is your refund policy?
Our goal at Socialkash is your complete satisfaction with your purchase. If you are not entirely satisfied with your purchase, we’re here to help. If for some reason you are not happy with the results, we'll work with you (within reason) to make you happy. Social Uplifted is offering non-tangible irrevocable goods so there are no refunds on any order with the exception of our ebooks and courses.